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Question 1: How do I check the status of my invoice?

 

Response:If you are a registered supplier login to the Supplier Webpage to check the status of your invoice. Select  Intel® Payment Tracker and enter required information. If you are not a registered supplier follow the steps to gain access to the Intel® Payment Tracker.

Question 2: How do I request a new Standard Registration account?

 

Response: Please follow the new Standard Registration instructions in the Registration FAQs for Supplier users.

Question 3: How do I gain access to Intel ® Payment Tracker?

Response:

  • In order to gain access to Intel Payment Tracker you need to register as a new user from the registration page. See instruction for new Standard Registration.
  • Once you have registered and received confirmation you can complete the Intel® Payment Tracker application. Register online at https://supplier.intel.com/seem. After Intel receives your application, Intel personnel will notify you via email when you have been approved for use. Note:Directions for registering online are located on the on the registration web page.
  • To access Intel® Payment Tracker:
    1. Point your internet browser to http://supplier.intel.com/, the Supplier Presence Site (SPS).
    2. Click the My Supplier Info link on the left navigation channel.
    3. Login (Please see the paragraphs above to learn how to register.)
    4. Click the Intel® Payment Tracker link on the left navigation channel.

Question 4: How can I print remitances from Intel ® Payment Tracker?

 

Response: Yes. You can print remittance reports and any other reports by using your browser's print functionality.

Question 5: What does "CLO" status mean?

 

Response:An invoice in "CLO" status means the invoice has been paid and closed.

Question 6: What does "MAN" status mean?

 

Response:An invoice is placed in "MAN" status to identify that the invoice was manually cancelled and has been returned to the supplier. A rejection letter is sent to the supplier when this occurs. For further details on a specific invoice rejection see Rejected & Error Out Invoice section below the Results. If additional information is needed please submit online service request or contact the Websuite Support.

Question 7: What does "PRO" status mean?

 

Response: An invoice is placed in "PRO" status when there is a discrepancy between the invoice received and the Intel Purchase Order. Please compare the invoice submitted for the following discrepancies:

  • Check the price on the invoice against the PO and
  • Check the quantity on the invoice against the PO and
  • Check the delivery date on the invoice against the PO If there is a discrepancy please contact the buyer of the Purchase Order additional details and to assist with the resolution.
    If there is no discrepancy submit online service request or call the Websuite Support.
Question 8:What does "PEN" status mean?

 

Response: An invoice is placed in "PEN" status pending for payment terms.

 

Question 9:What does "HLD" status mean?

 

Response: An invoice is placed in "HLD" status to identify that the supplier or invoice is on Hold for missing or inaccurate data that prohibits invoice payments from being made. Typical hold reasons include missing supplier record data, such as tax information, address or name change information. Additionally, invoices can be placed on hold pending Intel end-user approval. For further details on a specific hold, submit online service request or call the Websuite Support.

Question 10: I do not recognize my invoice number against my Evaluated Receipt Settlement transaction?

 

Response:Intel's Evaluated Receipt Settlement process pays from the receipt of goods versus the receipt of a supplier's invoice. The number entered into the "invoice" field is the packing slip number that was submitted to Intel with the product.

Question 11: What does it mean where there is a dash in the amount colum?

 

Response:Payment amount is not displayed because the supplier may have a negative balance.  This could be due to short pay and the buyer has instruction to hold payment or this could be due to withholding tax issue. Contact Websuite Support.

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