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Registration FAQ
QUESTION LIST
ANSWERS
What types of registration are available on Intel’s Supplier Presence Site?
The Intel Supplier Presence Site has two types of registration:
· Standard Registration accounts provide full access to applications and data, and are intended for suppliers receiving more than 25 purchase orders/year from Intel.
· WebSuite Lite accounts provide limited access to applications and data for suppliers receiving fewer than 25 purchase orders/year from Intel.
· Standard Registration accounts allow users to request access to all applications with no transaction limits. Applicants for Standard Registration accounts must provide their company’s Intel Supplier ID, and be approved by someone at their company responsible for managing user accounts.
· A WebSuite Lite (WSL) account only allows users to view Purchase Orders (only their most recent 25 PO’s), submit invoices, and track payment status on invoices. WebSuite Lite accounts are created by Intel for supplier users, who receive an automated e-mail notifying them that the account has been created and explaining how to log in. WebSuite Lite accounts do not require that users provide a Intel Supplier ID or be approval by an Employee Validation Manager at the user’s company.
How do I request a new Standard Registration account?
For Supplier users:
You will need to know your company’s Intel Supplier ID in order to register.
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under “Application Info”, click on the "Registration" link.
3. In the left navigation bar, click on the "Supplier Registration" link.
4. Read through the "Standard (Full) Registration Process" instructions
5. Enter your Intel Supplier ID and click “Next”.
6. Select the check box next to the applications you need to have access to, and click the “Next” button at the bottom of the screen.
a. If you need access to view direct materials forecasts or purchase orders, submit shipping notifications, submit invoices, or track payments, you should select “Intel(R) Web Suite (Invoice/PO/Payment Tracker/ASN/Forecast) - Suppliers Only”
b. If you do not know which applications to select, you should ask your Intel contact, or the person who directed you to Intel’s Supplier Presence Site.
7. The access request form is now displayed. Fill in all fields that have a red asterisk (*) next to them. Click the “Submit” button at the bottom of the page.
a. You must create your own Login ID and your own password.
b. If you do not know how to complete a field, place your pointer at "?" to the right. An explanation box will appear. If you do not know the value to enter in a field, you should ask your Intel contact, or the person who directed you to Intel’s Supplier Presence Site.
8. If your company has an active Employee Validation Manager (EVM) responsible for approving account requests, this completes your part of the application process. Your request will be routed to your company’s EVM for approval.
9. If your company does not have an active Employee Validation Manager (EVM) to approve account requests you will see a final screen in the account request process asking you to become the EVM for your company.
a. Click the link to read the EVM Roles & Responsibilities. If you are not able to accept the role your account request will remain on hold until someone in your company accepts the EVM role.
b. If you are able to accept the EVM role, click on the "I Accept" button. Enter the e-mail address of your Intel Contact and click "Submit"
For more in depth training and information on Supplier Presence Site Standard Registration Process, see
/elearning/SPS_Registration_External/index.aspx
How do I request a standard registration account for Intel employees?
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under Application Info, click the “Registration” link
3. In the left navigation bar, click on “Intel Employee Registration”
4. Click the link “Click here to begin the registration process…”
5. Enter your IDSID.
6. Log in using your network Login ID and password.
7. Select the applications you want to access.
8. Submit your application.
You will receive an e-mail within about 24 to 48 business hours.
A Intel Supplier ID is a unique nine-digit sequence recognized as a global standard for identifying and tracking over 70 million businesses worldwide. These numbers are given to businesses at the local and global level. A Intel Supplier ID is a unique number identifying your company, its various locations for doing business, and basic information needed by Intel Corporation to do business with your company (such as your billing address). Intel Supplier ID creates this number and manages the information you provide to them. Intel, as well as other companies, use this identification number to assure the accuracy of the information on file for your company. Intel validates that the information in our databases matches the information that your company has provided to Intel Supplier ID. Any changes that you make in your Intel Supplier ID information can then be easily updated in Intel’s databases, ensuring that we have accurate information about your company.
How do I find out what my Intel Supplier ID is?
You can determine your Intel Supplier ID in a way:
· Ask about your company’s Intel Supplier ID internally, possibly in your finance department.
How do I apply for a Intel Supplier ID?
·
What should I do if my Intel Supplier ID is not accepted by the system?
Please verify that you have entered the correct Intel Supplier ID for your company.
If the number is valid but you still get an error message, please contact Customer Support at https://supplier.intel.com/static/misc/support.htm#hotline.
to have the number entered into Intel’s system.
An Employee Validation Manager (EVM) is responsible for managing each supplier’s user accounts, and their access to confidential data
For this reason, the EVM has a critical security role.
Each supplier must identify at least one EVM to manage its users. If, at any time, a supplier does not have an EVM, all users for that supplier will lose their access until a new EVM is identified.
For Standard Registration (full access) accounts, Intel requires that companies manager their own users.
This allows suppliers to control access to confidential data.
Suppliers are more aware of their employees’ job role or employment changes, and are therefore most able to grant or revoke accounts and/or application access based on employment and/or job role changes.
How can I find out who my company’s EVM is?
You can see a list of your company’s EVM’s and can send an e-mail to your EVM by following these steps:
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under “Application Info”, click on the "Registration" link.
3. In the left navigation bar, click on “Manage My Account”
4. Log in with your ID and password.
5. Click on the link "View Company EVMs"
6. Click the check box next to the EVM you want to send a message to.
7. Write your message in the text box provided.
8. Click the “Submit My Question” button
Users may apply for the Employee Validation Manager role by following these steps:
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under "Application Info", click on the "Registration" link
3. In the left navigation bar, click on "Manage My Account"
4.
Log in with ID and password5. Click on the link "Become an EVM"
6. Click on "I Accept"
7. Fill in the email address for your Intel Contact
8. Click on "Submit"
You may call or email your Intel Contact to approve your EVM request.
Who do I put as my Intel contact?
Any Intel employee can be identified as your Intel contact, especially representatives of Intel procurement organizations with whom you work. The person must be able to validate that you are employed by the supplier on whose behalf you will be working on Supplier.intel.com.
What are the responsibilities of an EVM?
An Employee Validation Manager (EVM) is responsible for the following items:
· Approving or rejecting new user requests for access to applications on Supplier.intel.com
· Revoking user access when accounts are no longer needed or wanted
· Quarterly audits to ensure that user lists are up to date (also known as User Revalidation)
· Re-applying for the EVM role every six months (also known as EVM Revalidation)
EVM’s should manage their company’s user accounts and application access rights pro-actively. However, to ensure that this requirement is met, Intel requires that EVM’s “revalidate”, or review and approve or reject employee application access rights every quarter.
To facilitate this process, Intel sends an e-mail reminder for each user to the EVM(s) at the user’s company requiring that the user’s application access be revalidated within 4 weeks.
What is the frequency of User Revalidation?
EVM’s must revalidate user application access every three months.
What happens if I fail to ‘revalidate’ a user’s application access on time?
If you fail to revalidate a user’s application access by the due date on the reminder e-mail the application access will be removed from the user. To restore access to that application the user will have to reapply, and the EVM will have to approve the new application.
EVM Revalidation is the process to periodically validate the EVM’s continued employment at the company.
This validation must be completed by an Intel employee. The EVM submits the e-mail address of his/her Intel Contact. The Intel Contact must then validate that the EVM continues to be employed by the company.
What is the frequency of EVM Revalidations?
EVM’s Revalidation must be completed every six months.
What happens if I fail to ‘revalidate’ my EVM role on time?
If you fail to revalidate your EVM role by the due date specified on the quarterly reminder e-mail the role will be removed from your account.
If you are the only Employee Validation Manager for your company, the application access for all users at your company will be revoked until another EVM is identified for your company who can re-approve all application access for your company’s users.
A Vendor ID, or supplier number, is Intel’s unique identifier for each supplier location. Specific supplier locations are referred to with a nine-digit identifier number. Companies (groups of supplier locations) are referred to with a six-digit identifier number.
How do I find out what my Vendor ID is?
To find out what your Vendor ID, or supplier number is, you should contact the Intel procurement agent with whom you work most closely.
WebSuite Lite is a type of registration on Intel’s Supplier Presence Site that is intended for companies doing only a limited number of transactions with Intel. Suppliers doing high volumes of transactions should request a Standard Registration account which allows full access.
How to get a WebSuite Lite account?
WebSuite Lite accounts are created by Intel procurement personnel for supplier users. You may contact your procurement representative to request a WebSuite Lite account.
Requirements or a WebSuite Lite account?
In order to have a WebSuite Lite account created you must provide the following information:
· First name
· Last name
· E-mail address
· Phone number
· Job title
· Supplier name and address
WebSuite Lite registration does not require that users provide a Intel Supplier ID nor be approved by the company’s Employee Validation Manager.
What is contained in the personal information on my account?
When you complete a request form for a Standard Registration account you must provide the following required information:
· First name
· Last name
· Login ID (you designate)
· Password (you designate)
· E-mail address
· Phone number
· Company name
· Street address
· State/Province
· Country
· Postal code
You may be required to provide additional information depending on the application you request access to. For example, when requesting access to WebSuite applications (to view purchase orders, ship goods to Intel, submit invoices, track payments, etc.), you must also provide the following information:
· Corporate headquarters address
· Central Vendor ID (or supplier number, may be obtained from your Intel procurement representative)
· Federal tax ID or VAT ID
For WebSuite Lite accounts you must provide the following information. After the account is created you may update your account and provide additional personal information.
· First name
· Last name
· E-mail address
· Phone number
· Job title
· Supplier name and address
How do I update the personal information on my account?
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under “Application Info”, click on the "Registration" link.
3. In the left navigation bar, click on "Manage My Account"
4. Log in with your ID and password.
5. Click on the link "Maintain Personal Information"
6. You will be able to update
· Name
· E-mail address
· Phone number
· Supplier type
· Company name
· Company address
· Job title
· Fax Number
7. Click on "Submit" at the bottom of the page. Changes may not appear on your account until the next time you log in.
What do I do when I have lost my application access?
You will need to reapply for application access by taking the following steps:
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under “Application Info”, click on the “Registration” link
3. In the left navigation bar, click on “Manage My Account”
4. Log in with your ID and password.
5. Click on the link "Request Access to Additional Applications"
6. Select the applications you want access to by clicking the checkbox to the left of the menu selection.
· If you don’t know which applications to select, you should ask your Intel contact.
7. Click the “Submit” button at the bottom of the page.
8. The access request form is now displayed. Complete all fields that have an orange asterisk next to them.
· If you’re unsure what is needed in a field, click on the "?" to the right. A explanation will pop up will appear.
· If you’re unclear what values to provide, you should ask your Intel contact.
9. When done, click on submit at the bottom of the page.
Your application will automatically be routed to your company's Employee Validation Manager for approval. You may contact your company’s EVM to approve your application request.
How can I contact my EVM to make sure I get approved or revalidated?
You can see a list of your company’s EVM’s and can send an e-mail to your EVM by following these steps:
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under “Application Info”, click on the "Registration" link.
3. In the left navigation bar, click on “Manage My Account”
4. Log in with your ID and password.
5. Click on the link "View Company EVMs"
6. Click the check box next to the EVM you want to send a message to.
7. Write your message in the text box provided.
8. Click the “Submit My Question” button
You may ask your Intel contact, or the individual who directed you to Intel’s Supplier Presence Site.
The following is a description of the most commonly used applications on Intel’s Supplier Presence Site know as WebSuite:
· Intel® Web PO – Used to view or search for POs
· Intel® Routing Guide – Used to determine the required way to ship goods to Intel
· Intel® Web ASN – Used to communicate shipping information for all shipments to Intel
· Intel® Web Forecast – Used to view forecast or to respond with forecast commitments
· Intel® Web Invoice – Used by indirect materials suppliers to submit invoices
· Intel® Freight Web Invoice – Used by contracted freight carriers to submit invoices
· Intel® Payment Tracker – Used to inquire about payment status & details
For more in depth training and information on use of Intel® Web Suite, see /elearning/Intel(R)External_WebSuite/index.aspx
WebSuite is a suite of the most commonly used applications that allows you to do all of the following online:
1. use the Internet to view your PO's online (Intel® Web PO)
2. determine lowest cost carrier and service level for sending shipments (Intel® Routing Guide)
3. send advanced notification of your shipments (Intel® Web ASN)
4. view demand forecasts and respond to forecast with commitments (Intel® Web Forecast)
5. submit invoices (Intel® Web Invoice and Intel® Freight Web Invoice)
6. view payment status of your invoices.( Intel® Payment Tracker)
What is the difference between WebSuite and a WebSuite Lite account?
· WebSuite is a group of the seven most commonly accessed applications on Supplier.intel.com.
· WebSuite Lite is a type of registration for suppliers doing smaller volumes of business with Intel, who only need access to the primary WebSuite applications.
How do I begin using Intel WebSuite?
Before you proceed with the below, please check with your Intel Buyer (Purchasing Representative) to find out whether you should have a Standard Registration account or a WebSuite Lite account.
· If you do not have an account yet, follow the instructions under “How do I request a new Standard Registration account?” and be sure to select “Intel(R) Web Suite (Invoice/PO/Payment Tracker/ASN/Forecast) - Suppliers Only” from the application list.
· If you already have an account and want to add WebSuite access, follow the instructions under How do I request access to additional applications?, and be sure to select “Intel(R) Web Suite (Invoice/PO/Payment Tracker/ASN/Forecast) - Suppliers Only” from the application list.
How do I request access to additional applications?
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar, under “Application Info”, click on the “Registration” link
3. In the left navigation bar, click on "Manage My Account”
4. Log in with your ID and password.
5. Click on the link "Request Access to Additional Applications"
6. Select the applications you want access to by clicking the checkbox to the left of the menu selection.
· If you don’t know which applications to select, you should ask your Intel contact.
7. Click the “Submit” button at the bottom of the page.
8. The access request form is now displayed. Complete all fields that have an orange asterisk next to them.
· If you’re unsure what is needed in a field, click on the "?" to the right. A explanation will pop up will appear.
· If you’re unclear what values to provide, you should ask your Intel contact.
9. When done, click on submit at the bottom of the page.
Your application will automatically be routed to your company's Employee Validation Manager for approval. You may contact your company’s EVM to approve your application request.
MyProfile is functionality on accounts which have WebSuite or eAcceptance access that allows you to filter which transactions you can see and act on.
For example, Supplier X has two manufacturing facilities, one in California and another in Malaysia. Each facility has its own customer service agent responsible for filling purchase orders for his/her respective facility. Those two customer service agents should use MyProfile to filter down to just the purchase orders placed to his/her facility.
MyProfile is only available on accounts with WebSuite or eAcceptance access.
To update your profile, follow these steps:
1. Go to https://Supplier.intel.com/supplierhub/
2. In the left navigation bar select “Supplier Login”
3. Log in with your Login ID and Password.
4. You will be taken to the Supplier Info page.
5. From the left navigation bar, you can access MyProfile by clicking any of the following links:
· Intel® Web PO
· Intel® Web Invoice
· Intel® Payment Tracker
· eAcceptance
6. From the left navigation bar, click the My Profile link.
7. You can view your current Profile settings on the View Profile tab.
8. You can edit your Profile to add or remove filter selections on the Edit Profile tab.
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How do I Request Additional Supplier Number Access?
Follow the steps below to request for access to additional supplier numbers should your company have more than one number:
1. Go to https://Supplier.intel.com/supplierhub/
2. Click on "Registration”
3. Next, click on "Manage My Account"
4. Log in with your ID and password and click "Submit"
5. Select "Maintain Supplier Numbers"
6. 2 functions are available on the page: View Supplier Numbers and Request Additional Supplier Numbers.
7. View Supplier Numbers.
· The table on the page shows the supplier number(s) you currently have access to, the status of new supplier number request(s) and reason for rejected request(s).
· You are able to remove supplier numbers you no longer wish to have access to by clicking on “X” in “Remove” column. This applies to Approved (A) and Pending (P) request
8. Request Additional Supplier Numbers:
· Should your company have more than one supplier number, you can request to add the number to your profile.
· Enter the number you wish to add in the field “Supplier Number” and click “Submit”. The request will be routed to Intel for validation.
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How do I check the Status of my Application or EVM Requests?
To check the status of your application request or EVM request, follow these steps:
1. Go to https://Supplier.intel.com/supplierhub/
2. Click on "Registration”
3. Next, click on "Manage My Account"
4. Log in with your ID and password and click "Submit"
5. Select "Check Status of Application/EVM Requests"
6. The page will show the date and status of your request
· "Pending Intel Approval" - your request is awaiting validation from Intel. You should hear from us between 3-5 business days from the day your EVM approves the request.
· "Pending EVM Approval" - your company’s EVM will need to give approval before the request routes to Intel for entitlement. Please work with your EVM to approve the request. You may check the EVM(s) of your company by clicking on “View Company EVMs” link on the left hand side of the page.
· For rejected application request, the reason is stated in the “Comment” column.
· "Pending Request" – this only applies for request to become an EVM. Your Intel Contact will need to approve the request before you’ll be given the EVM role.
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How do I remove all my access if I no longer wish to have an account on SPS?
If you no longer need your account, follow the steps below to have your access removed:
1. Go to https://Supplier.intel.com/supplierhub/
2. Click on "Registration”
3. Next, click on "Manage My Account"
4. Log in with your ID and password and click "Submit"
5. Select "Remove Account"
6. Click on "Remove All Access"
7. You will be shown a WARNING message. Click “OK” to continue or “Cancel” to abort.
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If you ever need to change your password, follow the steps below:
1. Go to https://Supplier.intel.com/supplierhub/
2. Click on "Registration”
3. Next, click on "Manage My Account"
4. Log in with your ID and password and click "Submit"
5. Select "Change Password"
6. This will bring you to the "Change Password" page.
7. Enter your ID and current password. Then enter your new password and confirm it. "New Password" and "Confirm New Password" should have the same value
8. Click on "Password Rule" if you need help creating a password.
9. Password management training is available at: /eLearning/Intel(R)_Password_Reset_External/index.asp
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