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Supplier.intel.com


PASSWORDS ARE NOW CASE-SENSITIVE!

Please note that passwords in our security system are treated as case-sensitive. If you do not type the case exactly as it appears in your password then you will not be able to log­in.

Example: If your password is spS12Sps$ then entering sps12sps$ will not work. You will need to type in the upper case S characters as they appear in the password.

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Registration / Logon Problems

The type of assistance necessary will depend on whether you are:

Registered Intel Suppliers:

If you are a registered Intel supplier and were able to log in successfully prior to this change, please contact our Customer Support Center.

If you are a registered Intel supplier trying to access one of the following applications, please see the help specific to that application:

Intel Employees and Contractors:

If you are an Intel employee or contractor and need access to the Supplier.intel.com web site, then please read the following information:

Pre-requisites:

  • You have a valid Intel network account and password
  • You are currently logged in to Intel's internal network and not working offline
  • You are not a supplier requesting access for TSM Planner, TSM Reconciliation and SIMI. Suppliers should apply through Supplier Registration

Registration Process:

After clicking the "start registration process" link below:

  • Step 1 - Enter your login ID (also known as IDSID - Note: do not enter Mad or AMR for this first step)
  • Step 2 - Enter your log in (this time enter domain\IDSID as your login ID)
  • Step 3 - After logging in, select one or more applications that you want access to
  • Step 4 - Submit your request and wait to be approved before accessing the application(s)

Click here to begin the registration process if you are an Intel employee or contractor and you satisfy the pre-requisites as outlined above.

Image Please note that the above link will only work if you are logged in to the Intel network. You may call the Customer Support Center if you need to check the status of your ID while not connected to the Intel network.

New to this Site:


If you are new to the Supplier.intel.com web site and wish to request access to secure content, please see the Supplier Registration home page. If you have questions about this process or encounter problems during registration, please contact our Customer Support Center.

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Common Browser Errors
We have documented some of the most common browser errors reported by visitors to our site. If you believe a problem you are having may be related to your browser, verify that you are using one of the supported browsers then see the Common Errors page for possible solutions.

If you do not find the answer to your problem, please send us e-Mail. Be sure to include:
  • Your full name
  • The phone number where we can reach you (including area and/or country code)
  • Your e-Mail address
  • Browser name and version number
  • A description of the problem, along with the URL you were attempting to view.
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Minimum Browser Requirements
The minimum requirements for web browsers used to access the Supplier.intel.com web site has changed. The supported browser now includes the following version:

  • Microsoft+ Internet Explorer 8.X and higher

Please ensure that the web browser installed on your system is one of the versions listed above. If an upgrade is necessary, please download the latest version from one of the web sites listed below or contact your IT support for assistance.

Microsoft - http://www.microsoft.com/downloads/search.aspx?displaylang=en

NOTE: To determine your browser version, select Help | About from your browser's main menu.

+ Other names and brands may be claimed as the property of others.
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Need to upgrade your browser to 128-bit (strong) encryption?
If you are a Microsoft Internet Explorer user* and use Windows 95, Windows 98, or Windows NT 4.0, visit their site to get the

128-bit patch for IE.

* 128-bit encryption upgrades for U.S. and Canada only.

If you are a Netscape Navigator or Netscape Communicator user**, visit their site to get the

128-bit patch from Netscape.

** Strong encryption will enable you to make secure transactions, used in online banking and trading. Available to U.S. and Canadian citizens or permanent residents only. Available in English and French. Unix in English only.
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Intel Supplier e-Business Support Numbers

Country Toll Free Number
Asia Region
Australia 1800-145-795 Option 2
China 800-820-1180 + 4851 Option 2
Hong Kong 800-90-3406 Option 2
India* 000-800-600-1103 (Intel Supplier Only)
91 802 854 2105 (Intel Customer Support – Motherboard /Hardware Support)
Indonesia 001 803 60 6232 Option 2
Japan 0120-169170 Option 2
Korea 080-023-0586 Option 2
Malaysia 1800-88-1635 Option 2
New Zealand 0800-44-8729 Option 2
Philippines 1 800 1 601 0227 Option 2
Singapore 800 6011 618 Option 2
Taiwan 00801-60-1365 Option 2
Thailand 1 800 006097
Vietnam 120-65-0065, then when prompted press 2 and # key. On the next prompt press 2 and # key followed by 6213-1064 and # key. At the final prompt, press 2
America Region
United States 877-811-2574 Option 2
Europe Region
Belgium 32 271 31290 Option 1,1,2
Denmark 45 4527 5055 Option 1,1,2
France 33 1 4191 9617 Option 1,1,2
Germany 49 69 9509 6108 Option 1,1,2
Holland 31 203 469134 Option 1,1,2
Ireland 1800 550 000, then when prompted 877 811 2574 Option 1,1,2
Italy 39 02 696 33221 Option 1,1,2
Russia 44 1793 403065 Option 1,1,2
Spain 34 91 406 9015 Option 1,1,2
United Kingdom and all others 44 1793 403063 Option 1,1,2
Israel Local Suppliers: 08 - 6127000, option 3,3 /apx.israel@intel.com
Foreign Suppliers : 972 8 6127000 / apx.israel@intel.com
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Purchasing Support (Indirect Materials Only) 

The following support is for indirect materials suppliers looking for help with purchase order transactions and information related to purchase orders.

 Dedicated Toll Free Supplier Phone Numbers or send eMail to  purchasing.service.desk@intel.com 

Region

Phone Number / Email ID

Options

Hours

Global

1-877-811-2574

Use the supplier

ATT toll free access number.

2, 5, 4

24 X 6

Israel

israel.purchasing@intel.com

Option 1

vmail 8-5 IS

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Intel Internal e-Business Support Numbers

Global Number X ?1234 Option 3,1,2

Support Hours:
24 hours a day, 7 days a week

Special Table Notes (*):
* The Israeli Hebrew support line is not a toll-free phone number. Support hours are only during Israel Prime time (Sun. - Thu. 8:00 - 17:00 Israel time) 

Dialing toll-free numbers from outside the countries listed above

For any end user in a country not listed in the above table, you can still receive the benefit of a toll free phone call that connects you to the support center in the United States. Simply follow the instructions below (no calling card is required see Note in step #4 below):

Important Note
Intel does not warrant, recommend or endorse the accuracy or completeness of the information offered any external web site listed below, but is providing this link as a convenience to our suppliers.


Toll-free number calling instructions:

  1. Make sure you have an outside line.
  2. Enter the AT&T Direct Access Number for the country you are in.
  3. An English-language voice prompt or an AT&T Operator will ask you for the number you are calling.
  4. Enter the toll-free number you wish to reach - 877-811-2574. (There is no need to dial "1" before the toll-free number.)
    Note: If a number has been set-up as toll-free by the party you are calling, you will not be prompted for a calling card number.
  5. An English-language voice prompt will welcome you to the Intel e-Business Support line. Please select the appropriate number option(s) for the support you are seeking.
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E­Mail Notifications
Registered users of the Supplier.intel.com web site may, from time to time, receive e­Mail notifications related to the operation of the web site or related to one or more of the applications for which the user is registered. If you do not wish to receive these communications, please send us an e­Mail indicating this change of status (please remember to include your full name, email address, and a phone number, in case we need to contact you). We will remove your name from all Supplier.intel.com distribution lists. However, by doing so, you will no longer be able to access secure areas of Supplier.intel.com including, but not limited to, dynamic applications that you may have used in the past.

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Intel Websuite

Intel Web Suite issues can be submitted via the Web Suite tool.  Please follow the steps below.

  • Go to https://Supplier.intel.com/supplierhub/
  • Click on "Supplier Login" in the upper left corner
  • Log in with your ID and password and click on "Submit"
  • Click on "Contact Us" at the top of the page
  • Click on "Contact for Intel Web Suite"
  • Click on "Submit a Service Request to the Service Desk"
  • Enter the necessary information and click "Send to Intel Customer Support"

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Other Issues / Questions
Do you have questions or issues that were not addressed above? Send us an e­Mail. We will get your question answered or your problem resolved as quickly as possible. Please include:

  • Your full name
  • The phone number where we can reach you (including area and/or country code)
  • Your e­mail address
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Need to Download the Adobe* Acrobat* Reader?
Any time you click on a PDF (Portable Data Format) file, the Adobe Acrobat Reader will be launched so that you can view, search or print it as long as you have the Acrobat reader installed on your system. If you don't, you'll need to download a file from the Adobe web site, then execute it to install the Adobe Acrobat Reader.

Click here to download Adobe Acrobat Reader

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