FAQ for Intel® WebSuite

TO REQUEST NEW ACCOUNT – Intel ® WEB SUITE (for employees only)
  1. https://supplier.intel.com/supplierhub/
  2. When the page comes up, please bookmark (save as favorite) for future use.
  3. On the left side of the page, under Application Info, click the “Registration” link
  4. On the left side, click on “Intel Employee Registration”
  5. After clicking the "start registration process" link:
      Step 1 - Enter your login ID (including AMR\name)
      Step 2 - After logging in, select one or more applications that you want access to
      Step 3- Submit your request (will need to hit two submit buttons)
Once you submit the request you should receive an email of approval within about 24 to 48 business hours.

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TO REQUEST NEW ACCOUNT – Intel ® WEB SUITE (for suppliers only)
  1. https://supplier.intel.com/supplierhub/
  2. When the page comes up, please bookmark (save as favorite) for future use.
  3. On the left side of the page, under Application Info, click the “Registration” link
  4. On the left side, click on the link “Request New Account”
  5. Look for “Intel(R) Web Suite (Web Invoice/Web PO/Payment Tracker/ASN) - Suppliers Only”
  6. Click the box to the left so that a check mark appears.
  7. Click "Submit" at the bottom of the page.
The access request form is now displayed. Please fill in all the fields that have the orange asterisk next to them. If you don't know what to enter into in a field, click on the "?" to the right. A box of explanation will pop up and provide assistance. You will be creating your own Login ID and your own password. Once you submit the request to Intel, you should see your email of approval within about 24 to 48 business hours.
Once you submit the request you should receive an email of approval within about 24 to 48 business hours.

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PROFILE UPDATE/CHANGE INSTRUCTIONS (for suppliers only)
  1. Log onto Intel Web Suite @ https://supplier.intel.com/supplierhub/
  2. Click on the link to the upper left “My supplier Info”
  3. Choose any one of the links to the left: Web PO, Web Invoice, or Payment Tracker.
  4. Click on "My profile"
  5. Click on "Update Existing Profile".
  6. Click on "Reset to current profile", then check the boxes next to all countries that you wish to bill against. Then click "Next".
  7. On next page choose all that apply. (I recommend that, unless you have over 50 locations, you choose ALL of them by clicking “Select all”! You don’t want to limit yourself)
  8. Click on “Replace Existing Profile”
  9. “CONGRATULATIONS, YOU ARE NOW DONE”
  10. Refresh your browser so that you can work with your new settings right away.

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HOW TO CHANGE EMAIL ADDRESS & OTHER PERSONAL DATA
  1. https://supplier.intel.com/supplierhub/
  2. Click on "Registration”
  3. Click on "Update Your Personal Information"
  4. Log in with your ID and password.
  5. Alter all fields that need to be changed
  6. Click on "Submit" at the bottom of the page.
The changes should take effect immediately. Either refresh your browser, or close it out login again. You should find the corrections in place.

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TO REQUEST ADDITIONAL ACCESS –PO/Inv/Tracker/ASN
  1. https://supplier.intel.com/supplierhub/
  2. On the left side of the page, under Application Info, click on the “registration” link
  3. On the left side, click on the link “Check Status or Request Additional Access”
  4. Login and hit "submit"
  5. Look for: Intel(R) Web Suite (Web Invoice/Web PO/Payment Tracker/ASN) - Suppliers Only
  6. Click in the box to the left, click "Submit" at the bottom of the page.
  7. The access request form is now displayed. Make sure that all the tools you need to have access to are set to "Yes", and fill in all the fields that have orange asterisks next to them. If you don't know what we are need in a field, click on the "?" to the right. A box of explanation will pop up for you. When done, click on submit at the bottom of the page. Your application should be approved within 24 hours and an email of confirmation sent to you.

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ADDING MORE VENDOR ID’S
  1. Go to https://supplier.intel.com/supplierhub/
  2. Click on "Registration"
  3. On the left side, click on "Check Status or Request Additional Access"
  4. Login
  5. Place a "check mark" in the Intel (R) Web Suite for suppliers only.
  6. Click "Submit"
  7. You should see what you currently have access to.
Under "Additional Central Vendor ID(s)" is where you will add your new central vendor ID to your profile. If you aren't sure how to format this, click on the question mark to the right of the field. Your application should be approved within 24 to 48 hours and an email of confirmation sent to you.

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TO CHANGE THE ePO OPTION
  1. Go to https://supplier.intel.com/supplierhub/
  2. Click on "Registration"
  3. On the left side, click on "Check Status or Request Additional Access"
  4. Login
  5. Place a "check mark" in the Intel (R) Web Suite for suppliers only.
  6. Click "Submit"
  7. You should see what you currently have access to.
"ePO Email Option" should say "yes" if you want emails sent to you and "no" if you do not want emails sent to you. After submitting, either refresh your browser, or logoff and then login for the changes to update.

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HOW TO UTILIZE PAYMENT TRACKER
  1. https://supplier.intel.com/SupplierHub/ is the link to the website
  2. click on "My Supplier Info" in the upper left corner
  3. Enter your Login ID and your Password and click on "submit"
  4. Click on the link to the left "Intel(R) Payment Tracker”
  5. here you can search by Invoice number, PO number, Remittance number, etc.
Please feel free to play with the tool. Observe and learn what the drop down boxes and hyper-links can supply. You can't break anything, so have fun. Open and narrow the date ranges as desired using the calendar function.

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HOW TO SUBMIT AN INTEL® WEB INVOICE
  1. https://supplier.intel.com/supplierhub/
  2. Click on " Supplier Login " in the upper left corner
  3. Log in with your ID and password and click “Submit”
  4. Click on “Intel® Web Invoice”
  5. Click on “Create New Invoice”
  6. Enter in the PO# you wish to bill against in the box, click on “Submit”
  7. REQUIRED FIELD “Invoice Number” : Enter your invoice #
  8. REQUIRED FIELD “Supplier Invoice Date”: defaults to today, you may change using the calendar button.
    (note: backdating this document will not result in earlier payment of funds, PO terms still apply)
  9. REQUIRED FIELD “Ship/Service Date”: Use the calendar button to select a date.
  10. REQUIRED “Add” column” to the left, check the box(s) for each line being billed (this activates the line)
  11. If you are billing the total amount of the line, you can proceed to step 13
    • Partial billing parts, overwrite the # of parts listed with the #of parts you are billing
    • Partial billing price, overwrite the total $ listed with the amount you wish to bill.
    • If you don’t know how much money (or number of parts) remains to be billed, click on the orange dot to the right of each line: The remaining amount available will be calculated and displayed in a separate box.
  12. Quantity discount: if there is no additional discount for quantity, leave this blank.
  13. Freight: Bill for freight, if applicable.
  14. REQUIRED FIELD “US Sales Tax”: Enter the exact dollars & cents, or if no tax enter “0”.
  15. Additional Invoice Line Details: Enter any additional notes, if applicable, otherwise leave blank
  16. Click on “Review Invoice” – if all is correct, click on “Submit Invoice”. If there are errors, press “Edit Invoice” and you will be returned to the form to make changes, then “Review Invoice” again to check your work.
  17. Once you are satisfied that the invoice is correct, press “Submit Invoice”
  18. Once the confirmation# is displayed, print the invoice by pressing the print button at the top of your browser.
  19. After printing, check the box on top right hand corner "I have made copy of this invoice for myself".
  20. Once done, you may select “Create New Invoice” or “Exit”.

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INTEL® WEB PO search
  1. https://supplier.intel.com/SupplierHub/
  2. Click on " Supplier Login " in the upper left corner
  3. Log in with your ID and password and click “Submit”
  4. Click on "Intel(R) Web PO” on the left-hand side of the page
  5. Your In-Box will display purchase orders created within the last 14 days.

To search for PO’s older than 14 days, click on “Search Purchase Orders” on the left-hand side of the page.
It is not necessary to fill in these fields unless you need to see only PO’s that fit certain parameters, or limit the size of the report returned to you. The most commonly used criteria are:
  1. “PO Number”: useful if you already know which PO you are looking for, back the “from” date up a couple years.
  2. “PO Gen Date”: by default the date ranges will return PO’s no older than 4 months since creation.

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HOW TO SUBMIT A WEB Credit
  1. Click on https://supplier.intel.com/supplierhub/
  2. Click on “My Supplier Info”
  3. your login ID and password (press the submit button or )
  4. “Continue” with legal notice.
  5. Click on “Intel® Web Invoice”
  6. Click on “Create Credit Memo”
  7. Type in the PO# in the box and then click on “Submit”
  8. Select the credit type.
  9. Enter your original invoice number.
  10. Enter your credit memo number.
  11. Click on the calendar icon to select your credit date.
  12. Click on the calendar icon to select your ship/service date.
  13. Check the box to the left of each line you wish to bill
  14. Enter the applicable tax dollars & cents in “Invoice total tax”. If there is no tax, enter “0.00”.
  15. In the Credit Description field please provide a brief explanation of the credit.
  16. Click on “Review Credit Memo” - if all is correct, click on “Submit Credit Memo”. If there are errors… press “Edit Credit Memo” and you will be returned to the form so that you may make changes, then “Review Credit Memo” again to check your work.
  17. Once you are satisfied that the credit memo is correct, press “Submit Credit Memo”
  18. Once the confirmation # is given, print the credit memo by pressing the print button.
  19. After printing, check the box on top right hand corner "Yes I have made copy of this credit memo for my self".

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Web Suite PASSWORD issues, please contact our SPS Administrators directly @ 877-811-2574, opt 2, opt 1, or via email @ supplier.presence.site@intel.com. Identify yourself as a Web Suite user, and request a reset of your password. Be prepared to provide your Login ID and your email address for verification purposes.

ERS purchase orders. ERS stands for “Evaluated Receipt Settlement”. This type of PO is designed to trigger the payment cycle by the receipt of the goods rather than the receipt of your invoice. To check payment status on this type of PO you should search in Intel ® Payment Tracker by “Purchase Order Number”. Enter the specific PO# in the second field, replacing “all available”. Click on “Generate Report” and the tool will display the six month payment history. If you determine you are not being paid for goods shipped, or that you have been paid the incorrect amount for those goods, you must to speak with the buyer to get information/resolution. If you have questions about ERS purchase orders, please feel free to contact your buyer to resolve the issue.

When your invoice is in "I" status, it means there is a mismatch between your invoice and the PO. When it is in the buyers mismatch queue, A/P processing is waiting for a response from that person in order to proceed with your payment. The issue may be as simple as receiving or pricing issues, but is not limited to that. Please contact the buyer listed on the PO if you have concerns about an invoice in "I" status.